The error can be skipped.
It means that a purchase receipt was reversed in Mar-Kov, but when Mar-Kov tried to export the change to QuickBooks, the receipt was not found.
Best practice is to never delete an item receipt in QuickBooks that was exported by Mar-Kov, before reversing the receipt in Mar-Kov. When you reverse a receipt, Mar-Kov will update the item receipt with a negative quantity to nullify the transaction.

This error an be related to the Item, Customer or Supplier record.

For example, if the customer name is shown in the error, it means that this customer profile has been modified or deleted and recreated in QuickBooks. The easiest way to fix this is to append the name with a punctuation mark to differentiate the two names.
Example: instead of the name ‘Customer 01’ you could put ‘Customer 01.’ (with a dot at the end). Then you can proceed with the export and merge the renamed item with the new item that Mar-Kov will create.

The QuickBooks prompt must be closed in order for the export to continue. To do this, someone will need to log onto the server and dismiss the QuickBooks message. Examples of the message:

The cause if the error usually is the QuickBooks error message that needs to be dismissed. To do this, someone will need to log onto the server and dismiss the QuickBooks message.

The export error is usually related to someone changing the Item Code in Mar-Kov and QuickBooks attempting to modify past transactions. The Item Code can be found in the log number shown in the error message. For example, if someone renames an Item Code that appears on invoices, when the Item Code change exports to QuickBooks, QuickBooks will attempt to change the Item Code on all past invoices.

If the financial period for some or all of those invoices is closed in QuickBooks, the user will receive an error that advises to clear the password for the closed financial period. If you don’t want those past transactions to be updated, we can skip this error message.

Alternatively, if a typo in an item code is discovered and corrected, that might be a change that you want to be applied to past transactions with the typo. To do so, the QuickBooks Admin user needs to clear the password for the locked financial period(s). After the relevant past transactions are changed, the Admin user normally re-locks the period with a password.

This error means thath your Mar-Kov version does not support the export of Vendor’s credit transaction. This credit can only be entered manually in QuickBooks, and the error can be skipped.

QuickBooks has to be restarted on the server.

A particular transaction in Mar-Kov requires QuickBooks to be open in a single-user mode in order to be exported. The Admin user has to switch QuickBooks to a single-user mode, then wait for a couple of minutes until transaction is exported, and then switch QuickBooks back to a multi-user mode.

The error is usually related to MF order that cannot be exported to QuickBooks, because one of the ingredients has a negative average cost. Ingredient’s average cost can be found in Item’s edit mode in QuickBooks:

The Item’s average cost needs to be adjusted in QuickBooks.

The error is usually related to the Item and there can be two causes of it.

1. In QuickBooks, the same Item exists, but its unit of measure is different from the one in Mar-Kov. The fix is to change the Item’s UOM in QuickBooks, so it is the same as in Mar-Kov.

2. An item was created in Mar-Kov that already exists in QuickBooks, and its Item Code is colliding with the existing Item Code in QuickBooks. The easiest fix is to add a dot at the end of the Item Code in QuickBooks. This will allow the export to succeed and will create the item in QuickBooks that was created in Mar-Kov.

   The last step is to remove the dot from the Item Code that was renamed in QuickBooks and merge the two items together.

The error indicates that a Customer in Mar-Kov is referencing a Currency that does not exist in QuickBooks. The Currency specified in the error message must be created in QuickBooks.

The error indicates that an Item in Mar-Kov is referencing an Account Code that does not exist in QuickBooks. The Account Code specified in the error must be created in QuickBooks.

If a similar (but not identical) Account Name exists in QuickBooks, you can either modify it, so it mathces the Account Code in Mar-Kov, or vice versa.

The error indicates that an Invoice in Mar-Kov is referencing a Terms code that does not exist in QuickBooks. The Terms specified in the error must be created in QuickBooks.

The error indicates that the Item’s GL Code does not have an Account Code specified in Mar-Kov. Item’s GL Group must be configured with an associated account for this Item, so you need to make sure that both the GL Code and its Account Code are listed in the GL Group.

The error in the example above references the ‘Asset’ GL Code in Mar-Kov, but it can be related to any of the GL Codes below:

The error is usually related to the detail line item with zero amount on the invoice or receipt. QuickBooks doesn’t accept zero amount lines, so such invoice or receipt cannot be exported. The error can be skipped, and you will need to enter the invoice/receipt manually in QuickBooks.

The export error means that the invoice would be double-taxed, which QuickBooks does not allow. The customer ‘Customer Code’ is set up with the Sales Tax in both Mar-Kov and QuickBooks, and the Sales Tax needs to be applied only once, either in Mar-Kov or QuickBooks. The customer in QuickBooks is assigned a specific tax in the ‘TAX ITEM’ field.

To fix the error, the customer’s ‘TAX ITEM’ setting must be changed to ‘EXEMPT‘.

The error is resolved by adding a following Host option in the Configuration Update: <UseCurrency>false</UseCurrency>

The error indicates that QuickBooks does not allow comments attached to the transactions to be exported. To exclude the comment from posting, we can add the following Host option in the Configuration Update: <JournalEntryMemo>false</JournalEntryMemo>

The error indicates that the user saved an invoice with a ‘blank‘ Price. Correcting the price on the invoice will fix the error.

This error is about either Currency or Units of Measure. To find out whether it is Currency or UOMs, we must look for the log number shown in error in the Export Request Set Viewer and examine the ‘Request’ and ‘Response’ columns.

We need to find the Request which Response has ‘This feature is not enabled or not available in this version of QuickBooks.’ in it. Below is an example of the Request, where the issue is related to UOM. It shows that it is trying to add new Non-Inventory item with Unit of Measure “ea”:

<?xml version=”1.0″ encoding=”utf-8″?>
<?qbxml version=”12.0″?>
<QBXML>
<QBXMLMsgsRq onError = “stopOnError”>
<ItemNonInventoryAddRq requestID = “0”>
<ItemNonInventoryAdd>
<Name>A-CC-125-W</Name>
<UnitOfMeasureSetRef>
<FullName>ea</FullName>
</UnitOfMeasureSetRef>
<SalesAndPurchase>
<SalesDesc>HYDRO CREME CLEANSER-6oz WHITE</SalesDesc>
<IncomeAccountRef>
<FullName>4000AZ</FullName>
</IncomeAccountRef>
<PurchaseDesc>HYDRO CREME CLEANSER-6oz WHITE</PurchaseDesc>
<ExpenseAccountRef>
<FullName>1200AM</FullName>
</ExpenseAccountRef>
</SalesAndPurchase>
</ItemNonInventoryAdd>
</ItemNonInventoryAddRq>
</QBXMLMsgsRq>
</QBXML>

1. If the issue is related to Units, we have two options:
   • Enable Units of Measure in QB.
   • Disable Units of Measure in Mar-Kov. This is done by adding the <EnableUnitOfMeasure>false</EnableUnitOfMeasure> option to the Host tab in Configuration Update.

2. If it is related to Currency, the following Host option must be added: <UseCurrency>false</UseCurrency>