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Vanchem

Vanchem

VANCHEM

Chemical Manufacturer Boosts the Bottom-Line with ERP Costing Data

CUSTOMER PROFILE

Family-owned and operated since 1925, Vanchem, a Burlington, Ontario-based manufacturer, specializes in green, industrial chemical solutions. The company’s new non-chrome, non-phosphate, reactive-film GREENCOAT RF coating will eventually replace all iron and zinc phosphates. The company also produces low-temperature metal cleaners, zinc phosphates, iron phosphates and ambient non-chrome sealers. Clients include Honda, Rockwell Automation, ArcelorMittal, Unilock and AGI Industries.

  • 60 SKUs
  • 150 raw materials
  • 22,000 sq. ft. plant & warehouse
  • 60 customers
  • 20 employees

SOLUTION

Mar-Kov Batch Control & Inventory Management Software

CHALLENGES

  • Paper plus standalone, legacy accounting software & database
  • Lack of real-time, accurate costing and financial data
  • 1 week to pull and analyze costing data for all SKUs
  • Time-consuming, manual maintenance and data entry
  • 16-hour, 2-day ISO 9001:2015 audits

RESULTS

  • Single, centralized ERP platform with QuickBooks integration
  • 7% margin increase with reliable finished goods costing
  • Inventory 99%+ accurate year over year
  • 30 minutes (720% faster) to pull and review costing data for all SKUs
  • Lower raw material costs with accurate historical data
  • 6-hour ISO 9001:2015 audits from 16 hours
  • Mar-Kov fulfills customers’ ERP requirements for all suppliers

At Vanchem, senior leaders managed significant topline growth and gave the bottom line a boost with accurate purchasing and finished goods costing from Mar-Kov and QuickBooks.

“Our margins are up about 7% because that cost data is a really awesome business tool for an entrepreneur and numbers guy like me—the ROI on Mar-Kov is superlative,” says James Van Camp, president, Van Chem. “At least once a year, we review our purchasing and finished goods costs, then we decide if the margins make sense for Vanchem.”

Between 2011 and 2020, Vanchem’s sales increased 50%, then sales grew another 20% post-pandemic. Because of Mar-Kov and Quickbooks, Vanchem has managed the increased volume without hiring additional employees or replacing employees in the departments that were most affected: purchasing, batching and administration. Together, Mar-Kov and Quickbooks handle the bulk of the repetitive manual tasks and calculations and provide accurate data and reports. Employees have more time to run the business and use the ERP’s information to make the best business decisions for Vanchem and its customers.

“In 2011, the Mar-Kov-Quickbooks integration really sold me—together, they’re incredibly robust and their data gives us control of our business and bottom-line,” says James

Cost History Supports Price Increases & Forecasting Tasks

Vanchem consistently uses Mar-Kov to help manage raw material costs and hold the line on its prices. When possible, Vanchem will use Mar-Kov’s historical data to negotiate price concessions on commodities such as sodium hydroxide and hydrochloric acid as well as specialty chemicals. If price concessions aren’t an option, Vanchem will try to source new commodity suppliers or substitutes for the specialty chemicals. However, when Vanchem has to pay more for its raw materials, the company shares Mar-Kov reports with customers to show price increases are needed to maintain its margins.

“Customers understand and accept price increases when Mar-Kov data shows them the cost of a key raw material like aluminum nitrate went up 70% from 2021 to 2023,” says James.

Mar-Kov also helps Vanchem and its customers plan ahead. In a competitive market, Tier One and Tier Two suppliers have to honor the terms of their multi-year contracts with OEMs like Honda, Toyota and GM. When customers ask Vanchem what’s next, Vanchem’s future cost structure is based on up to 3 years of Mar-Kov data.

“Mar-Kov helps Vanchem and its customers prepare for the next cycle with costing and pricing we can all live with through the next 3-year contract,” says James.

Before Mar-Kov and Quickbooks, Vanchem relied on reams of paper and its DOS-based FoxPro and ACCPAC accounting software. Every year for decades, Vanchem’s admin employees had to pull all of the paper invoices and quotes, then plug those cost-specific numbers into 100+ costing sheets. The printed sheets went into a binder for James. He calculated the costs and compared the percentage increase or decrease to the historical data in the previous year’s binder, then reviewed the pricing and margins. Today, it takes less than a minute to get the costing information on a single SKU – a process that used to take an hour to compile.

Pricing is always top-of-mind but consistent quality is equally important. Each batch has to meet stringent quality control standards to be released for sale or put into finished goods inventory. Vanchem’s in-house quality control chemist checks pH levels, specific gravity, alkalinity and other key factors in the onsite lab. The quality records are available in Mar-Kov’s centralized database if Vanchem and its customers need to confirm the products will prep an auto part, treat industrial wastewater and more.

“Vanchem has had decades-long relationships with auto industry and military contractors because we meet their pricing, delivery and quality expectations,” says James.

James Van Camp
President
Vanchem Performance Chemicals

Mar-Kov Supports Critical Transparency with Customers & Prospects

For more than a decade now, Mar-Kov and QuickBooks have provided the visibility and transparency that are critical to Vanchem’s existing customers and prospects. In fact, auto industry and military contractors ask suppliers like Vanchem to complete questionnaires that tell them how they manage their businesses. Prospects want to know which branded platforms and tools Vanchem uses to support daily operations, track quality, fulfill orders and ensure on-time delivery. In a recent presentation to a military contractor, the Vanchem team actually credited its Mar-Kov ERP for the detailed, historical data.

“Today, transparency and the sharing of information are an essential part of how we do business,” says James. “Mar-Kov’s ERP is important to customers and prospects because it shows we have everything we need to meet expectations and be held accountable.”

Customers’ timelines are critical and the ERP tracks purchase orders and updates inventory levels every time Vanchem produces a batch. As a result, Vanchem never runs low or stocks out of the materials.

“Every quarter, we walk the warehouse to check physical inventory against Mar-Kov’s records and at most, the discrepancy is less than 1%,” says James.

ISO-9001:2015 Audits – 62.5% Faster

The ISO-9001:2015 quality certification is vital to many Vanchem customers, especially the auto industry’s OEMs, Tier 1 and Tier 2 suppliers as well as the military contractors. Primary audits are scheduled every 3 years and surveillance audits are held in each of the 2 intervening years. With Mar-Kov’s timely, detailed data at their fingertips, auditors generally complete Vanchem’s primary audit in 6 hours rather than the typical 16 hours.

“ISO 9001 audits are 62.5% faster, less costly and less stressful because every action we take is documented and accessible in Mar-Kov,” says James. “We can show the auditors that we do everything that we say we do to maintain our quality standards.”

Batch-Specific Capabilities, 1:1 Service

When James decided it was time to replace Vanchem’s legacy systems, he knew he wanted a platform created specifically for batch manufacturers. And as the owner of a small- to mid-size Canadian business, James really wanted to support another Canadian business. When he discovered Toronto-based, batch-specific Mar-Kov cost at least 50% less than its multinational, generic competitors, he knew Mar-Kov was the right choice.

Of course, James keeps tabs on similar platforms but competitors still cost far more and lack some of Mar-Kov’s batch-specific capabilities. About a year ago, James discovered he shares his commitment to Mar-Kov with 30% of the SMEs that are part of his local SME chemical manufacturers group. Like Vanchem, Mar-Kov has grown, but the company still provides the dedicated, personal service Vanchem appreciates.

“I get pitched all the time, but I’m loyal to Mar-Kov because the platform does everything we need affordably and they’re incredibly responsive and supportive,” says James. “The one-on-one service and the fact we’re dealing with the same people year after year is important to us.”

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