City View Green – Customer Profile
City View Green makes and bakes up to 280,000 CBD- and THC-infused cookies, chocolates, gummies and mints per shift at its 52,000 sq. ft. facility in Brantford, Ontario. The company has 10 core and up to 40 flexible employees.
· Process Manufacturing Software with controlled substances, pharma and food manufacturing expertise/experience
· Provider understands controlled substance licensing requirements
· Batch control software that meets cannabis/food security requirements
· Zero wait time and 80% cheaper than custom software
· Mar-Kov handles implementation, ongoing maintenance and updates
When City View Green chose Mar-Kov and its off-the-shelf batch control software, the company slashed its time to market by eight to 12 months because Mar-Kov understands controlled substances, food manufacturing and licensing.
City View Green and Mar-Kov knew that every Health Canada request for more information and clarification could delay the licensing process by at least 10 days. They also recognized the potential impact on City View Green’s finances and employee morale could be catastrophic.
As a result, Mar-Kov stepped up to help City View Green’s application meet Health Canada’s stringent standards the first time around. Start to finish, City View Green’s 10-section application was completed and submitted in five not 18 months as had become the norm with applications for other firms.
“Mar-Kov gave us a programmer and a documentation expert that created a working document that we included in our Standard Processing License application to free up our resources and save us valuable time,” says Randy Macleod, COO, City View Green.
City View Green also saved time and money because Mar-Kov’s off-the-self batch control software already had the crucial security, activity and ingredient tracking and weight and bar code capabilities. As required by regulators such as Health Canada, Mar-Kov tracks employees’ access to the cannabis and their use (weighing, measuring, mixing) of all of the ingredients. It also sets out and records good production practices (GPP), standard operating procedures (SOP) and the preventative control plans that protect the cannabis and food from contamination.
“Mar-Kov’s batch manufacturing software does everything Health Canada, CFA and HACCP expects of us every single shift,” says Randy.